Octopus
Built from the ground up on ITIL best practices, Octopus is a very user-friendly, accessible and constantly evolving Helpdesk & ITSM application, ideal for mid-sized IT dept.
Features
- » Asset Management
- » Incident and service request tracking
- » Problem and change management
- » Service level agreement (SLA)
- » Web portail for user requests
- » CMDB and automated inventory
- » Advanced reporting
French,
Portuguese,
English
Supported Technologies
Web-Based (Browser)
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Pricing
- Unspecified -
Additional Product Information
Very adapted to the healthcare and government specific needs.