Trixbox & MS CRM integration
Phone system integration with CRM. A convergence of CRM and phone system, that supports such features as click-to-dial, automatic call routing, conversation recording and screen pop-ups with a caller form from CRM system
Features
- » allows to make calls directly from MS CRM to CRM contacts and accounts
- » forwards calls from customers to the appropriate CRM users
Russian,
English
Supported Technologies
Software, Web-Based (Browser)
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Pricing
- Unspecified -
Alexander.Azarov@wave-access.com
+79213092113
Additional Product Information
Integration of TrixBox with MS CRM helps companies reach out customers and approach them personally. This tool:
- allows to make calls directly from MS CRM to CRM contacts and accounts;
- automatically records all the calls for further usage;
- forwards calls from customers to the appropriate CRM users;
- pops up the CRM form with all the information about the caller before the call is received;
- generally increases service quality.