RightNow Web
On-line self-help customer service and information delivery software.
English
Supported Technologies
Linux,
Solaris/Sun OS,
Windows XP/2000/NT
Software, Web-Based (Browser)
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Pricing
Server
info@rightnowtech.com
406-522-4200
Reseller network.
Additional Product Information
Powered by an SQL knowledge base, the RightNow Web client interface provides a dynamic, automated FAQ engine, keyword searching, and a personal assistance utility for dialoging directly with support personnel via the Web. RightNow Web makes your website an effective;information resource for your customers. RightNow Web helps businesses retain customers as it dramatically improves the quality and responsiveness of internet customer service (or e-service). RightNow Web, unlike other e-service solutions, is designed for quickand painless implementation. It is simple to administer from any web browser and is a cost-competitive solution that delivers nearly instant results.