Ampersand Europe Limited Vendor Profile

IMPEL is an integrated CRM solution for sales force automation, customer support and service, marketing automation and knowledge management. Designed for SME organizations IMPEL delivers high quality service that is customer-centric.

In customer service situations, email is one of the most cost-effective mechanisms to establish and leverage customer relationships and customer satisfaction. While inbound voice calls cost about $ 35 per transaction, manually-processed emails cost from $ 10 to $ 25. With automatically-processed...

A state-of-the-art Web-based solution for creating flexible, reliable and scalable database-enabled Web applications in multi-platform, diverse environments