CallScripter Vendor Profile

2 Melford Court,
The Havens, Ransomes Europark
Ipswich, Suffolk IP3 9SJ
United Kingdom
web site
Year Founded: 2001
# of Employees: 25
Company Type: Publicly Traded

CallScripter is the next generation scripting tool, designed to maximise contact centre productivity whilst improving both agent and business efficiency. Our software application is applicable to any organisation, regardless of size or business focus. Our market leading customer portfolio currently includes solutions for the finance sector, outbound telemarketing operations and not for profit, to name but a few.

Fast, flexible and functional; CallScripter can create the most sophisticated of scripts. Facilitating the rapid set-up, handling and reporting of campaigns, CallScripter’s open architecture allows for easy integration into third party applications. The product is available in both a premise and hosted (SaaS) environment. At CallScripter we are revolutionising the scripting experience, focusing on not dictating what an agent should say, but providing a framework upon which to build personalised and interesting conversations with customers.

The current GA release is Version 4.5.

Software listed for this vendor:

SoftRank: 5.59
Customer Sales and Service Call Center Management

Fast, flexible and functional; CallScripter can handle simple or sophisticated scripts, in either a premise or hosted (SaaS) environment. We configure the solution to fit your business, not the other way around. CallScripter is designed to ensure non-technical users are able to build complex...

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