Customer Sales and Service Call Center Management Workforce management software for multi-media contact centers as well as traditional call centers, GMT Planet schedules to meet service goals while containing labor costs. Features: real-time adherence, costing/budgeting, vacation/meeting planners, electronic timesheet capability. Schedules... |
Customer Sales and Service Call Center Management
Workforce management software for multi-media contact centers as well as traditional call centers, GMT Planet schedules to meet service goals while containing labor costs. Features: real-time adherence, costing/budgeting, vacation/meeting planners, electronic timesheet capability. Schedules...
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