Octopus-ITSM.com
3131 Pitfield
Montreal, QC H4S 1N3
Canada
web site
Year Founded: 2005
# of Employees: 10
Company Type: Privately Owned
Octopus-ITSM exclusively specialises in the development and distribution of Octopus, an on-demand helpdesk & IT service management software which has been pre-configured for immediate usage.
Our mission is to offer a world-class product at the best possible value with an exceptional service package.
Built from the ground up on ITIL best practices, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for mid-sized IT dept.
Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting.
Contact us for a demo or a trial version.
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